Returns & Exchanges

At SIEDRÉS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.